Insurance Refocused

The independent insurance agency space is rapidly changing and evolving. The whole industry is feeling it and we want to provide a connection for agents to understand that they’re not alone. Join industry expert, Carey Wallace, and her Gen Z daughter, Lindsay Wallace, as they interview agency owners, and get down in the nitty-gritty of every day topics that you face in your agency. The incoming wave of M&A, agency marketing, technology & insurtech, and generational change is upon us, join us as we redefine the industry! 

Recent Episodes
Episodes loading...
Recent Reviews
  • Jhedwar
    Great!
    Love this podcast!! Hope to listen to more and more
  • PJ Carisimo
    Crowded space
    Nice to find a good conversation in an otherwise crowded space , drop the insurance and call it business refocused and watch your numbers soar. You ladies are quite the duo.
  • Chris....C
    Excellent mix of topics and guests
    Carey and Lindsay make a great team and create a very comfortable environment as a guest and listener. And, they are assembling a great mix of guests and topics to share with our industry.
  • SHEARONH
    One of my favorite listens each week
    If you aren’t learning something from this show, you aren’t listening to it right! I love Carey and Lindsay do a phenomenal job on this podcast. The world of M&A and agency marketing can be confusing and get overwhelming, but this podcast has the right mix of energy and knowledge and fun to make it easy to listen! I highly recommend you stop reading this review and hit play right now !! What are you waiting for ?!
  • Jim_Schubert
    I took pages of notes!
    Carey and Lindsay are a dream team! I took four pages of notes after listening to their episode with Mike Fusco about bots. Highly actionable content!!
  • Abetz56
    Insurance can be a loving place?
    Episode #3 (Culture: Love Your People w/ Beth DeLaForest) caught my attention because I’m always interested to hear how people in the insurance industry feel about their clients. Personally, I have not had a fantastic experience with an insurance agent who expressed as much passion and care in their profession as these ladies do - inside and outside of the office. This podcast will tell you everything you need to know about investing in your people in a meaningful way and giving your people the tools they need to succeed at their job, as someone stated in this podcast. The best line spoken was this, “the best salesperson is not a salesperson.” Tune into episode #3 to learn more about the difference between a hunter and a farmer. Looking forward to listening to the other episodes your podcast has to offer!
  • EAS4076
    Great info
    Loving this podcast. Great, pertinent info about the independent insurance channel and not too dry!
  • #MyOhMyers
    Great Analogy!
    I loved the analogy of hunters and gatherers in podcast #3, attract vs. prospect. Very insightful!
  • Rebecca Wise
    Lots to learn!
    As someone new to the insurance industry, I feel like Lindsay and Carey have wonderful insight. I feel like I learned a lot just from listening to the first episode! Definitely recommend!
  • Marlarlia 06
    Great Info
    They have a lot of interesting information to share to help agencies innovate and grow!
  • Daniel Rohr
    Highly Recommend!
    These two ladies are great contributors to our industry. Forward thinking, creative, smart, and kind are just a few words to describe Carey & Lindsay.
  • JeffWhite19
    Lots to learn! Great insurance podcast!
    Great insight into the industry. I always feel like I’m scribbling to take notes when I listen!
  • Greber20
    Dynamic Duo🤝
    Carey and Lindsey both have unique perspectives in their podcast episodes. Carey has seen a lot of the ups and downs already and I feel is a tremendous asset in understanding the finances of running your agency. While Lindsey brings a unique marketing approach from the younger agents.
  • Zzirgrizzis1
    Wonderful Podcast! Love podcast #6!
    Lindsey and Carey Wallace are awesome! I love this podcast! The topics are insightful and educational! I really enjoyed Podcast #6!! Everyone should have a little dog in them :) Looking forward to hearing more from these two amazing ladies!
  • kgwallac
    Smart & Timely
    Lindsay and Carey focus on topics that every agent can relate to and provide practical ideas we can all implement. Their energy, passion and connection are undeniable. 10/10 must listen.
  • Havdnjjd
    Excellent Podcast!
    Carey & Lindsay are a dynamic duo. The industry insights and topics are refreshing as well as relevant. The content provides great learning opportunities for all insurance professionals!
  • Charles McDade
    Better Data=Better Industry
    I'm always on the lookout for valuable insights and guidance that can help my agency succeed. From the first minute of watching Carey Wallace speak at the "One City World Tour" I knew I had to learn more about her. As a small business owner we must trust our gut and be ravenous learners. Carey is everything I could hope for in an insurance consultant and more. Carey's passion for helping insurance agents win is inspiring, and her focus on leveraging data to make informed business decisions is exactly what the industry needs right now. As an agency owner, I deeply appreciate her dedication to sharing her expertise with others and helping them achieve their goals. One thing that really sets "Insurance Refocused" apart is Carey's ability to break down complex concepts and make them accessible to listeners of all levels. Her engaging presentation style and real-world examples are a breath of fresh air in an industry that can sometimes feel dry and overwhelming. Throughout each episode, Carey and her Daughter Lindsay covers a range of topics related to the insurance industry, from emerging trends and best practices to common challenges and innovative solutions. Her thought-provoking insights and guidance are invaluable for anyone looking to stay ahead of the curve and succeed in this ever-changing industry. I can't recommend Carey Wallace highly enough! She is a 5 out of 5 Must Listen!!!!
  • Cdlaney
    Very Valuable
    I have enjoyed listening to each of the interviews that Lindsay and Carey have done. It's important to be able to hear from many different insights in the insurance industry, and I look forward to the future episodes. Hearing the data, and the way the success has been achieved by others really opens my eyes to new ways we can improve in our own agency!
  • DaniKimble2
    Incredible women in the industry paving the way
    Carey & Lindsay are exactly what the insurance industry needs. Not only do they hit on important industry topics with thought leaders in the space - but also set an incredible example for women and the next generation of insurance leaders to see the many different paths they can take to build a successful career in the industry.
  • jlipstone
    Voices That Are Needed in the Insurance Space
    Carey and Lindsay bring about a fresh perspective on the insurance industry. They provide a wealth of knowledge on todays consumer that allows the listener to gain greater insight into how they need to shift their thinking. Bravo to both of you!
  • miles4920
    Refreshing!
    This podcast provides a wonderful perspectives of two fabulous, educated women in business! Lindsay poses great questions for young professionals looking to understand or break into the industry, while Carey’s wisdom is astounding! Their commentary provides a over all perspective for those that have been in the industry for ages or might be just starting out. Overall, this podcast is refreshing as it provides great overview of the interviewees and their work as well as their inspiration for the next generation. As well, it is touching to hear the great chemistry between a mother and daughter that both have noticeable dedication to their important work. Please keep posting!! Keep Girl Bossing! I will be staying tuned :)
  • Get Linked
    Brilliant Duo!
    Carey & Lindsay are an incredibly dynamic team that magically combine years of industry insider expertise with views through the lens of Gen X. The takeaways from each episode have been phenomenal. Keep up the great work!
  • Downback5400
    Refreshing discussions within the insurance industry
    Carey and Lindsay are an inspirational duo that delivers a fresh take on some of the insurance industry’s hottest topics. Agency perpetuation, sales & marketing, staffing needs… they hit it all. Their guests are industry greats that you not have heard from yet but offer keen insights into the insurance business. Must listen!
  • JermWall
    A podcast from the smartest woman in insurance!
    Having a chance to see Carey speak in person will change how you think about your agency. Well, what's better than that? Having her and Lindsay speak to you through to pod! Between their shared dynamic and the generational compliment of ideation and innovation, this is hands down immediately going to be one of the most impactful podcasts anyone in the insurance world can be listening to!
  • $party UP
    Great insight and authentic conversation
    It’s great to hear people in the insurance industry discuss topics like these in an authentic way! We all need help figuring things out, and hearing from people that may have already taken similar journeys is very valuable.
  • Tdksterling
    Great Podcast!
    Carey and Lindsey hit the mail on the head with interviewing agents and digging deep into what makes them successful. I also love the forward focus of the questions and how agents can grow forward with their careers. Carey and Lindsey, keep it up! I look forward to more golden connections!!!
  • akminton
    Fantastic Show!
    Lindsay and Carey have great and insightful conversations with amazing guests!! Love listening- 10/10!!
  • tswiftluva!
    Expertly delivered!
    This is an expertly delivered podcast! The mother daughter duo is inspiring, entertaining, and educational. They are naturals behind the mic, don’t miss an episode!!
  • Erin Wentz
    Awesome podcast!
    Super impressive podcast! I went to graduate school with Lindsay and when she was telling me she was starting a podcast I was super excited and intrigued. My expections were blow away with just listening to the first couple of episodes. Although I am not in the insurance industry I find it very interesting and insightful. Highly recommend.
  • Jae2727272727
    Don’t miss this podcast!!
    If you are in the insurance industry, you need to listen to this podcast! Carey and Lindsay are incredibly smart and truly want to serve the insurance industry to help agents!!
  • JoRoo23
    Dynamic Insurance Duo!
    Industry expert Carey Wallace and her daughter Lindsay are a breath of fresh air- authentic, informative and original. Timely topics, great guests and exceptional knowledge sharing for the agency owner looking to grow their business. Terrific!
  • Dr. Veronica Lac
    Fabulous conversations
    Whether you are in the insurance business or not, the dynamic duo of the Wallace women will captivate and inspire you to think outside the box as a small business owner. Keep up the great conversations!
  • PatrickSexton123
    Great Listen!!!
    Lindsay and Carey facilitate great conversations with engaging guest! 10/10 recommend
  • k@tlynn
    Dynamic Duo!
    What a dynamic duo with a fresh perspective and in-depth insight of the independent insurance agent! Carey’s a wealth of knowledge and her passion for agents is heard in each episode. And Lindsay-welcome to the industry! There’s no surprise you’re making waves already. This is the one podcast all insurance professionals should stay tuned into!
  • The Real Will's Dad
    Visit with Bobby Salmon
    The current episode with Bobby Salmon is awesome. What a great guy. Thanks y’all for bringing his story to us. Cheers!!!
  • SeongLife
    One Of A Kind
    Lindsay and Carey are so refreshing and unique. A must listen for anyone wanting to grow their agency to the next level. Definitely one of a kind!
  • Ryanrrrrrrr
    Perfect insurance duo
    Carey Wallace and her daughter are the perfect duo. Carey brings a wealth of knowledge from the insurance world and her daughter brings a fresh and new perspective. I’m really excited to listen to these two each week. I won’t be missing an episode.
Disclaimer: The podcast and artwork on this page are property of the podcast owner, and not endorsed by UP.audio.